These days the FOV of Rome have made the great discovery, THANKS ACE AD, and between 9.00 and 9.15 lose a lot of incoming calls.
who knows why??
Here's what I wrote over a year ago about it without the help of the great French experts of ACE ( The following text can be found posted on webchenonc'รจ, I remember is the site where the stock is deleted from the blog post for reasons of space)
Post Title:
Findomestic Current time: 8.30 hours Shops: 9:00, 10:00 Malls
What does the Platform / FoV in this half an hour to an hour and a half delay start work?
The FOV at 8.30, thanks to a very low call flow begins to index documents and practices arrive from 17.00 on the day before. Meanwhile, the research center began studying the practice suspended the day before and see the new (usually almost all telecommunication services, VAT and Auto)
As the shops begin to open between 9.00 and 10.00) the FOV has already indexed the previous studies and the center has already yielded some results maybe, or stayed some practice and requesting the necessary documents for the study. So at the time of opening, ns. are already settled the outcome and can be activated to request any missing documents.
Bring to bring the ns. opening hours with one of our products. Convention cancels everything, with a slowdown because of the indexation of vdr incoming calls, and a delay of the first outcomes.
Closing at 17.30 does not eliminate certain disadvantages time late at 9.00.
54% of our colleagues who have participated. survey, believes that the shift ahead of the opening hours, can lead to flooding in our work.
Our company truly believes that it is the right choice? And he thought of the inconvenience that this change will lead to employees? As just one example: the Fair Talent's new offices in Rome, there are less than 13 km and the two districts are not connected by metro. How long does it take by car, especially in winter with the schools open, to reach their workplace? We want to talk then forced to become fellow commuters for the closure of their old office?
Why this choice? Posted by
Blog Notes 06/07/2009
E 'obvious that if we open the same hours of our acceptance, only time you switch on the computer and connect means that we can not be operating if not by 9.10 or so, with obvious loss of incoming calls.
Luckily now there ACE! But not know if they have already arrived at my own conclusion a year ago, or if you have yet to figure MONITOR!
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